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SALESFORCE CLOUD

Make Salesforce Accessible to Every Audience

With Salesforce Experience Cloud, you can create branded, connected digital experiences for your customers, partners, and employees. From self-service portals to partner communities. We help you design and implement solutions that are secure, scalable, and aligned with your customer journey.

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What Is Salesforce Experience Cloud?

Salesforce Experience Cloud is a digital experience platform for building customer and partner portals that are fully connected to Salesforce. It allows organizations to securely expose CRM data, workflows, and automation to external users through tailored, role-based experiences.

With Experience Cloud, you can:

Create customer, partner, and employee Salesforce portals

Enable self-service access to knowledge and case management

Personalize experiences based on user roles and data

Securely expose Salesforce data and workflows

Experience Cloud turns Salesforce into a connected digital ecosystem that supports engagement, collaboration, and self-service at scale.

Where Do Digital Experiences Fall Short?

Many organizations invest in portals and communities that struggle to deliver adoption or measurable value.

Common challenges include:

Portals that are difficult to navigate or maintain

Inconsistent branding and user experience

Manual processes behind self-service interactions

Security and access control concerns for external users

Without a clear experience strategy, digital touchpoints can create friction instead of improving efficiency.

KEY CAPABILITIES

How Experience Cloud Helps

Experience Cloud addresses challenges by providing flexible tools for designing, managing, and scaling digital experiences.

Branded Digital Experiences

Design custom, branded portals and sites that reflect your organization while remaining easy to manage.

Self-Service and Knowledge

Enable users to find answers, submit cases, and track requests without contacting support.

Personalization and Targeting

Tailor content and functionality based on user profiles, roles, and data.

Secure Data Access

Control exactly what data external users can see and do using Salesforce’s security model.

Built on Salesforce Platform

Extend experiences with custom components, automation, and integrations.

Work with Modelit Experts

A strong Experience Cloud implementation requires thoughtful design, governance, and ongoing optimization. We help you deliver digital experiences users actually adopt and trust.

Our goal is to create digital experiences that are intuitive, secure, and scalable.

Experience Cloud strategy and solution design

Portal and community implementation

UX design aligned with Salesforce best practices

Integration with Sales Cloud, Service Cloud, and external systems

Security, permissions, and access model design

Enablement and adoption planning

Ready to grow your company?

Let’s talk sales! Reach out today and we’ll connect you with the right certified Modelit experts to address your business’ unique goals and requirements. We’ll be in touch shortly.

Danny Teng, Modelit CEO

Danny Teng

Modelit CEO

Create Connected Experiences on Salesforce

Experience Cloud helps you engage customers and partners through connected digital touchpoints. We bring those experiences to life with confidence.

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